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The reset command is available in the IP context of the NetShell utility. Follow these steps to use the reset command to reset TCP/IP manually:

  1. To open a command prompt, click Start and then type CMD in the Search programs and files.
  2. Right-click CMD.exe icon in Programs and choose Run as administrator.
  3. When the User Account Control box pop up, click Yes.
  4. At the command prompt, copy and paste (or type) the following command and then press ENTER:
    netsh int ip reset c:\resetlog.txt

    Note If you do not want to specify a directory path for the log file, use the following command:

    netsh int ip reset resetlog.txt
  5. Reboot the computer